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Alpha Health has created a new approach to automation that has been purpose built for healthcare revenue cycle operations called Unified Automation™. This approach is built on three pillars:
- First, instead of relying upon armies of consultants and engineers distracting your staff to watch what they do, we have created the ability to autonomously perform the observation and documentation process. Our proprietary software captures multi-modal data to get a 360 degree view of all workflows, not just a fraction of them.
- Next machine learning is used to construct complex scripts and workflows that are impossible to code by hand. Further eliminating the need to invest in additional hires or consultants for this work. Broken or inefficient workflows are corrected and unnecessary work is eliminated.
- Finally we combine the automation with our revenue cycle experts who step in when the system encounters an exception or something new, this includes changes in business processes and outlier cases. The system learns from the actions these experts take so it can autonomously complete this work going forward.