DOTS OF RCM
A combination of technology and human expertise, our “Observe. Learn. Perform.” approach allows you to refocus energy on better patient experiences.
- Captures current workflows
- Analyzes complex data
- Far exceeds process documentation possible by people
- Documents all processes quickly, enabling average deployment times of 90 days or less
What It’s Not: A consultant shadowing your team for a week, capturing a limited subset of activities.
- Multiple methods of automation developed via observation of retrospective or prospective user
- Analysis of historical data allows for development of entirely new flows to eliminate
What It’s Not: Brittle rules painfully scripted one by one using macro builders.
- Self-assign accounts within billing and RCM systems
- Complete entire tasks, fully removing them from your staff’s work queues
- Achieve antifragility with our unique approach
- We identify opportunities to fix errors upstream and prevent unnecessary rework
What It’s Not: Identifying broken bots weeks afterward. Putting the onus on you to fix breaks or pay consulting fees to correct. Leaving you stuck operating for a quarter or more with bad information.